Privacy policy



We take the protection of your personal data seriously. This Privacy Policy explains how personal data is processed when you use this website, contact us, make a booking, or stay at SmallVienna.
1. Controller responsible for data processing is: SmallVienna – Private Art Apartment near Stephansplatz, Bauernmarkt, 1010 Vienna, Austria Email: stay@smallvienna.at
2. Data we process Depending on how you contact us, book with us, or stay at the apartment, we may process the following personal data: Name Contact details Booking details Arrival and departure information Guest registration data required by law Payment-related information Communication history Special requests related to your stay
3. Purposes of processing We process personal data only where necessary for: Managing reservations Guest communication Payment processing Check-in and arrival coordination Legal guest registration obligations Compliance with tax, accounting and tourism-related obligations Website operation and security Preparation and proper handling of your stay Responding to enquiries
4. Legal basis Personal data is processed on the basis of one or more of the following legal grounds: Performance of a contract or pre-contractual measures Compliance with legal obligations Legitimate interests, such as website security, guest communication and efficient booking management Consent, where required, for example for certain cookies or analytics tools
5. Service providers Where necessary, personal data may be shared with service providers involved in operating the website, managing bookings, processing payments, handling guest registration, preparing the apartment, communicating with guests or complying with legal obligations. These providers may include booking-management systems, payment providers, website hosting providers, guest-registration tools, cleaning/preparation services, tax/accounting providers or public authorities where legally required. We do not sell personal data.
6. Cookies and analytics This website may use technically necessary cookies to operate the website and booking functions. If analytics, marketing or third-party cookies are used, they are used only where legally permitted and, where required, based on your consent. You may withdraw your consent at any time through the cookie settings available on the website.
7. Data retention Personal data is kept only for as long as necessary for the purposes described above or as required by applicable legal, tax, accounting or guest-registration obligations. Booking, invoice and legally relevant guest data may need to be retained for statutory retention periods. Other communication data is deleted when it is no longer needed, unless legal obligations require longer retention.

8. Your rights You may request information about your stored personal data. You may also request correction of inaccurate data, deletion where legally possible, restriction of processing, data portability, or object to certain processing activities. Where processing is based on consent, you may withdraw your consent at any time with effect for the future. For privacy-related questions or requests, please contact: stay@smallvienna.at You also have the right to lodge a complaint with the Austrian Data Protection Authority.
9. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality, booking systems or service providers.